Webhook is an advanced integration that allows notifications to be triggered to the configured URL when certain specified events are initiated - such as starting a remote session or screen share session. You can receive any number of events through a single callback URL.Webhook feature is supported in Zoho Assist Enterprise edition only.

Creating a webhook

Step 1 : Log in to Zoho Assist

Step 2 : Go to Settings > Integrations > Webhooks

Step 3 : Select Add Webhook 

  Step 4 : Add Name, Description & Callback URL.

 A source ID will be generated when an event is triggered. Source ID is a customizable ID assigned to a webhook to prevent the loop of notifications triggered for the same event.

Step 5 : Click Ping URL to test the callback URL